Kixby hotel

Wow! My travel agent from virgin recommended this hotel and I'm so glad I listened to her! Everything was amazing especially how they had a water and coffee machines available at whatever time. I don't think I was told about the restaurant that was next door, only found it on the last day. We loved returning from our day trips and being greeting by José! He helped us try and find a way to Jersey Shore as well as another member of staff. The staff were lovely and the rooms were very comfortable. I have heard horror stories about NYC rooms but we were pleasantly surprised! I'm from the UK and I have fallen in love with the city and the hotel! I'm hoping to return at the end of the year! Thank you José for making us feel so welcoming!

After a lot of research regarding where to stay In New York, I found the Kixby hotel and read about there excellent reviews. Well it was a gem of a find the reviews are well deserved, and totally true. From check in by the lovely Grace to all the staff we came in contact with, so attentive and extremely pleasant professional and credit to the hotel. Rooms very spacious clean, modern with excellent facilities, the 2nd floor water and coffee services a real treat. Bathrooms a bit small but very adequate and plenty of towels and products for use. Lovely body/ hair wash products. The location is exce .

Raphael at check in was so welcoming at check in. He made us feel like family Immediately. Jose the bellman was great storing our luggage until the room was ready. We even needed the use of storing some medicine for my husband and there was zero issues. The penthouse suites were so incredibly spacious and PH01 was very quiet from the street noise. The lookout was recent opened for the season which was such a pleasant surprise to check out the skyline and the “pink Empire State Building “ for Valentine’s Day. This was our second trip to NYC and we will most definitely be back to Kixby.

I stayed at the Kixby hotel from Feb 13-16 and it was everything I could have wanted returning to NYC as an adult having last been when I was 11. I merely went off of countless reviews so I was anxious and too excited. The staff were so welcoming and warm to my mother and I. Entering our room, we had two double beds so the room was quite spacious. We loved the blue that is on the walls and of the light fixture, it feels quite elegant. When entering the bathroom that’s is when we knew I made the right decision when choosing this room. It is huge, with the detailing giving even when on vacay you still can pamper yourself as at home. With a bathroom as big as such, that is something you just don’t see as often at hotels in NYC. The hotel has an indoor restaurant that my mother ate at and enjoyed. A couple steps next door are amazing Japanese restaurants, one in which I had the best tofu and hot pot of my life (mind you, I am not a tofu girly)x the workout and coffee rooms are clean and well stocked. Peloton bikes are in the workout room, along with multiple coffee stations within the coffee room along with varied waters with the flavored mango water being so delicious. Let me too mention that this hotel has a book club. And last but not least as I can go on and on but don’t want to make this any longer than I have to, not even 2 minutes from the hotel is a subway station that can take you anywhere you want to be. So, if you are hesitant, just go for it! This is the place to stay! Which this review, the only downside is that my mom states that the beds could be more comfortable as she noted lumps in certain areas of her mattress. But other than that, when we want to stay in this area of town, we’ll choose Kixby every single time

I recently celebrated my birthday at the Kirby Hotel, and I must say it was an exceptional experience! The hospitality provided by the staff was truly commendable. From the moment I checked in, I felt welcomed and valued. The service was attentive without being intrusive, which made my stay even more enjoyable. My room was spotless and well-maintained, reflecting the hotel’s commitment to cleanliness. I particularly loved the plush, comfortable bed, which ensured that I got a fantastic night’s sleep after a day of celebrations. Overall, my stay at the Kirby Hotel was a perfect way to celebrate my birthday. I would highly recommend this hotel to anyone looking for a pleasant getaway with excellent service and comfortable accommodations. Thank you, Kirby Hotel, for making my birthday so special!

Excellent customer service (Thank you, Grace)!! The room was spacious for a NYC hotel, and the bed and pillows were super comfortable! The bathroom was clean and provided lovely toiletries. It is a hotel close to Broadway so hearing the soundtrack of NYC should be expected (bring ear plugs if you are a light sleeper). The second floor offered complimentary coffee, tea, and water (sparkling, flavored, regular) and snacks! We even got a complimentary water bottle. You get access to the penthouse floor for a great up close and personal view of the Empire State Building. Great location close to Macy’s and some delicious Korean food. Will absolutely stay here again.

I loved staying at the Kixby! It was centrally located to my office and I felt safe walking to & from both in the morning and at night. The room was a great size and extremely clean, as was the bathroom. The lobby was warm and welcoming, the restaurant attached to the hotel had great food (I got the Crispy Chicken Sandwich, amazing), and they give you a water bottle upon check and there is a flavored water machine on the second floor (along with coffee, tea, and a computer to utilize). I was on the second floor facing 35th and the noise was never excessive, which I was pleasantly surprised at. I had put my Do Not Disturb sign on my door and received a text that they had seen it, but if I wanted to schedule the cleaning team to come back at a later time to text them! A great touch. Overall would highly recommend this hotel and will definitely be staying here when I visit next.

We enjoyed our stay at the Kixby. The staff was very helpful, especially Grace, and when we let them know our room was too noisy they moved us to a different space midway through our stay. The bathrooms in the rooms are nice and updated, but the elevator card reader was a little finicky. Concerning location: the hotel is close to the subway, and we found it very easy to navigate from there to anywhere in Manhattan we wanted to go. The attached restaurant was ok, but the Korean eateries a few doors down and the Italian pastry shop Angelina’s nearby were stellar.